EX
Export
Exporter Studio
Zendesk exports, reference-data capture, working packs, and analysis-ready audit bundles.
Open Exporter Studio →Apps
Apps and workflow utilities built to make support work faster, cleaner, and easier to run.
CRM Scene develops delivery tools and operational utilities for audits, exports, knowledge operations, theme QA, and day-to-day execution. Each tool is built to solve a specific bottleneck inside a wider support-systems engagement.
App surfaceSix workflow utilities and app pages.
Practical tools that make audits, exports, content operations, theme QA, and daily support work easier to run.
PR
Probe
Probe Studio
Configuration diagnostics, probe runs, and faster visibility into existing Zendesk environments.
Open Probe Studio →HC
Content ops
Help Center Studio
Content import, export, QA, and multilingual publishing workflows for Guide operations.
Open Help Center Studio →KB
Knowledge
KB Toolbox
Bulk article handling, cloning, migrations, cleanup, and maintenance for larger knowledge estates.
Open KB Toolbox →FAV
Workspace
Favorites Workspace
A browser-side operating layer for quick access, reduced context switching, and daily support work.
Open Favorites Workspace →TH
Theme QA
Theme QA accelerators
Utilities and starter systems that make help-center QA and launch readiness easier to repeat.
Open Theme QA accelerators →How apps fitDelivery tools, team utilities, and repeatable workflows.
INT
Internal
Delivery and operations tools
Some apps primarily support CRM Scene delivery work by making audits, exports, QA, and admin work faster and more reliable.
CL
Client-facing
Utilities shaped for real teams
Other tools can be configured around a client workflow when the team needs a cleaner interface, stronger repeatability, or a lighter operating layer.
PRD
Product path
Repeatable workflows worth standardising
When a recurring workflow becomes stable enough, the next step is clearer packaging, stronger documentation, and a better user experience.
Related pagesPages that usually sit next to app discussions.
SV
Services
Architecture, governance, and managed services
Most app discussions start with a broader delivery need: an audit, a help-center rollout, governance work, or managed optimization.
Open services →BG
Blog
Guides behind the tools
Read the articles on automation audits, multilingual help centers, theme QA, integrations, and managed services.
Open blog →CS
Work
Selected work
See how app-supported workflows show up in public case studies and implementation examples.
Open selected work →