Check out some of our most common questions & answers
Let's talk! The best way to figure out exactly how to get started is to have a chat with us where will provide you with a free consultation that will include project scoping & budgeting
Our rates are flexible, we decide together after our free consultation call
Yes! we have back-end & full-stack developers in our team to help you achieve your goals
The launch package takes 1 to 4 weeks maximum, we will let you know in the first consultation call
20 Hours of Support for the Price of 10: Initial consultation, basic configuration, and support for setup questions.
Help Center Branding & Customization: Basic customization of the Help Center, including logo, colors, and layout adjustments to match the brand.
Ticketing System Setup: Configure the essential ticketing workflows (assignments, tags, status updates).
User Training: Introductory training session for small teams (up to 5 users).
Standard Reporting Setup: Basic analytics setup to track ticket volumes and response times.